Novatel Twin Waters

14 minutes from Dan Murphy’s Buddina, you’d find a huge resort on the Sunshine Coast that is absolutely perfect for families with children.  Not one of those annoying resorts where loads of people taking screaming little troglodytes to ignore them while they lie by the pool, but a slightly classier joint that has enough space to keep the sounds of children’s screaming, moaning or whinging to a bare minimum.

Service is key

I like good customer service and with good customer service being rarer than a Wallabies win against a 1st tier nation, it will always stick out to me in an extremely obvious way.  The service here was fantastic.

Rafters to the left of them, rafters to the right of them, rafters in front of them

I arrived to a brilliant view, wooden rafters everywhere in a hugley vaulted reception saw me staring at the roof so hard I thought my neck was going to go out.  The receptionist called me over and apologised for taking so long (I was waiting for 2 minutes) and then proceeded to a)give me a deal for upgrading my room b)provide me with a bunch of interesting crap to keep my kids entertained for 5 minutes and make a huge mess in our room and c)provide me with free premium wifi service for the length of our stay.

I go back out to the car to find my wife being chatted up by the concierge team leader (I’m being crass, he was pointing out the best places to eat at the resort and where the sports and live music was going to be each evening) before being presented a bottle of South Australian Chardonnay (My wife loves herself a sneaky or not so sneaky chardy) for our special occassion – it being a weekend.

To bed, wife.  To bed.

Separate room from the kids (well, not too separate – they were in the lounge while we were in the king bedroom behind louvred doors), but the bed was comfortable….enough and the room included a kitchenette arrangement with microwave etc, small dining table and an outdoor area with a small table to sit and smash tinnies quietly imbibe.

Most importantly, a spa bath

What to do, what to do

With loads of included activities the kids should never get board…..should.  But they are kids, and kids these days are…..well, idiots.  If they aren’t playing games on their xbox, they are playing games on their tablets…or their phones.

Riding on a catamaran, kayaking, playing volleyball, swimming in the pool, spa or lagoon, building sandcastles, playing mini putt or even making the most of a games room (last resort) are all possible at Twin Waters and the majority of these are included in your room cost (the extra’s being the inflatable water park – at $10 per adult and $5 per child for an hour, extremely reasonable, the stand-up paddleboarding and Segway hire and the games room – which also has a $10 for unlimited play from 5pm-6pm).

The happiest of hours

While the kids are off playing with the multitude of water options, what can the parents do?  Well, we found that sitting outside the sports bar, listening to live music overlooking the sun setting on the lagoon while pleasantly sampling the delights of the Novatel happy hour. 

Novatel Twin Waters Resort review
6.9 / 10 Reviewer
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